Overview
This Privacy Policy explains how Tictaps B.V. ("we", "us", "our") collects, uses, and protects your personal information when you use the TicTaps platform.
We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
GDPR Compliant
We adhere to the highest standards of data protection and privacy regulations in the European Union.
Information We Collect
We collect different types of information to provide and improve our services:
Account Information
- Name and email address
- Username and password
- Date of birth (for age verification)
- Country and region (for legal compliance)
Game Data
- Tournament participation and results
- Game scores and statistics
- Friend connections and interactions
- Voice and text chat data (temporarily)
Payment Information
- Transaction history
- Payment method details (securely tokenized)
- Withdrawal preferences
- Financial verification documents (when required)
Technical Data
- IP address and device information
- Browser type and settings
- Platform usage data and analytics
- Error logs and performance data
How We Use Your Information
We use your personal information to:
Legal Basis
We process your data based on contract performance, legal obligations, legitimate interests, and where applicable, your consent.
Data Security
We implement comprehensive security measures to protect your data:
End-to-end encryption
All sensitive data is encrypted
Secure servers
Regular security audits
Access controls
Authentication protocols
Security training
Regular team training
Incident response
24/7 monitoring
Data backups
Redundant systems
Your Responsibility
Despite our efforts, no system is completely secure. We encourage you to use strong passwords and protect your account credentials.
Data Retention
We retain your personal data for as long as necessary to:
- 1Provide our services
- 2Comply with legal obligations
- 3Resolve disputes
- 4Enforce our agreements
Retention Periods
You can request deletion subject to legal requirements. Some data may be retained in anonymized form for analytics.
Your Rights
Under GDPR and applicable laws, you have the right to:
Access
Request a copy of your personal data
Rectification
Correct inaccurate or incomplete data
Erasure
Request deletion of your data
Portability
Export your data in a portable format
Restriction
Limit processing of your data
Objection
Object to certain processing activities
To exercise these rights, contact our Data Protection Officer at privacy@tictaps.com
Children's Privacy
Token games are available to all ages, but we take special care with children's data:
Child Safety Commitment
We're committed to providing a safe gaming environment for players of all ages while complying with child protection regulations.
Contact Us
For privacy-related inquiries or to exercise your rights:
Data Protection Officer
Response time: Within 30 days
Your Rights
You have the right to lodge a complaint with your local data protection authority.
View all your rights